Introduction
Backbone Operations respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit this website or book services.
By using this site, you agree to the practices described below.
Information We Collect
We may collect limited personal information when you choose to share it, including:
- Your name, email address, and phone number (for booking or communication)
- Information you provide when contacting us or scheduling a session
- Payment details (processed securely through a third-party provider — Backbone Operations does not store credit card information)
- Basic website usage data (such as page visits), collected through standard analytics tools
How Your Information Is Used
Your information is used only to:
- Schedule and provide one-on-one computer support sessions
- Deliver and manage the services you purchase
- Communicate about appointments, services, or questions
- Process payments and bookings
- Improve the website and services
- Send occasional service-related updates (you may opt out at any time)
Sharing Your Information
Backbone Operations does not sell, rent, or trade your personal information.
Information may be shared only with trusted third-party services (such as booking platforms, payment processors, or email providers) when necessary to operate the business.
Cookies
This website may use cookies or similar tools to improve functionality and user experience. You can disable cookies through your browser settings if you prefer.
Data Security
Reasonable steps are taken to protect your information. However, no online transmission or storage method can be guaranteed to be 100% secure.
Your Rights
You may request to access, update, or delete your personal information at any time by contacting Backbone Operations at denise@backboneopts.net
Changes to This Policy
This Privacy Policy may be updated occasionally. Any changes will be posted on this page.
Contact
If you have questions about this Privacy Policy, please contact:
Backbone Operations | denise@backboneops.net
Last Updated: June 22, 2016